1
Ensure you are registered on Palma's town hall census
🔄 Online or In-PersonBeing registered on Palma's municipal roll is mandatory to access resident fare discounts and concessions.
🏛️ Ajuntament de Palma✅ Last official regulatory audit: 2026-08-25
Palma Citizen Card (EMT Bus & SMAP Discounts)
Learn how to obtain Palma's Citizen Card for free or discounted EMT bus rides, BiciPalma bike share, public parking, and municipal sports facilities.
Responsible AuthorityAjuntament de Palma
Cost / FeesFree of charge (0 €)
Estimated TimeInstant issuance at any OAC citizen office
Validity PeriodPermanent / Indefinite
Required Documents & Interactive Checklist
Check off the documents you have prepared to attend your appointment with complete peace of mind.
Official Step-by-Step Procedure Instructions
2
Visit an OAC office for card issuance
🏢 In-Person OfficeThe clerk will print your card immediately and activate your profile (resident, student, senior or minor).
Official Public Service Offices & Appointments
Check verified physical branch locations in Mallorca where you can complete this procedure.
OAC Avingudes
📍 Avinguda de Gabriel Alomar, 18, 07006 Palma
Frequently Asked Questions
Do children under 16 travel for free on EMT buses with the card?
Yes. Registered resident children under 16 enjoy 100% free travel across all EMT Palma urban routes.
Verified Local Services in Mallorca
Urban mobility, transport and sports in Palma
Discover sustainable bike mobility, island transit, and verified sports complexes that expand the perks of your Palma Citizen Card.
🤖 Public Data€€
Bergantiños Bikes Can Pastilla (Taller & Alquiler)
Premier bike repair shop and bicycle rental in Can Pastilla & Playa de Palma, offering electric e-bikes, road cycling, city cruisers, and express mechanics.
🌴 Mallorcan Classic🤖 Public Data€€€
Autocares Mallorca Transunion
Leading private and group coach transport company in Mallorca, boasting over 50 years of airport transfers, island excursions, and VIP corporate transport.
♿ Accesible
🌴 Mallorcan Classic🤖 Public Data€€€
Megasport Centre (Palma)
Balearic Islands' largest sports and fitness complex spanning over 25,000 m² with thermal spa, padel courts, and cutting-edge Technogym suites.
🌴 Mallorcan Classic🤖 Public Data€€€€
Puerto Portals Marina & Yacht Club
Premier Mediterranean luxury marina featuring 684 yacht berths, technical shipyard, designer shopping boulevard, and sailing academy in Calvià.
🐾 Pet Friendly♿ Accesible👶 Familiar